I just want to say that I’m not sure if it’s Keating or Telus, but one of them can kiss my ass. Went to the client site today and sat till noon basically waiting for a call back from Keating (who does tech support for some of 3com’s modems). When it finally came back they told me that the modem looked like it was set up properly, and that the ‘drop the line when a call comes in’ feature is on the isdn line, not the modem. Thanks. So I went back to the office and waited for Telus to answer the phone (though I can solve the problem of no music in my room simply by calling up Telus and going to try to get customer service… leave the speaker phone on and listen to the musak). After being shuffled around to (literally) 5 diff numbers/departments I finally got to the person who said well, we’ll check and get back to you. Honest. RSN.
Buggers.