If I didn’t care about my job I’d have told her quite plainly “ma’m, you are indeed to stupid to own or operate a computer, please die.”
Sadly, I’d rather not get fired. However, the next time someone tells you “You must log into windows with the same username and password on this computer as on your old computer,” do you:
- Randomly pick a new username and password for yourself and for the next 40 minutes claim that “of course it’s the same, that’s what you told me to do!”
or - Actually use the same username as was on your old computer, just like the nice programmer-forced-into-support told you.
That’s what I thought.