Quote for Dana

Went out today and had a nice lunch with Dana and got to geek out a bit as well as talking about life, the universe, and everything. Came across a great quote for you in the latest Linux Journal:

If we believe we “own” the customer we will quickly die”.
– Juna Toivari, EVP, Head of Authentication and Certificate services, Nordea Bank, July 2004

I have to admit that I originally read it as “owe” not “own”, which related more, but when I typed it in I read properly. Oh well, still a good quote 🙂