There’s been a lot of talk recently about how Facebook is repressing my posts, people aren’t seeing them, OMG Facebook is censoring my news. Good I say. Here’s the thing, if you’re on Facebook you’ve probably “liked” a lot of things, from your favourite TV show, to your friends pictures, to your local community library. …
Two starkly different experiences with customer service today. First the Good: Pretty simple here. I have been looking into online backup services and had let the 14 day demo of CrashPlan lapse without actually testing it out. Not only are the support people watching their @crashplan twitter account fast and helpful, but they were happy to hook …
Continue reading “How You Should and Shouldn’t Treat Your Customers”
OK, this is going to be long and ranty I think, so I apologize in advance. About a month ago I bought a set of “premium” apple headphones for use with my iPhone. The default iPhone headset had been the victim of being crushed under my laptop, and the microphone/clicker wasn’t clicking properly. I figured …
Not a huge deal, but another thing that came to mind while watching this screencast on the new features in Mozilla Firefox 3.1. Depending on what video sharing site you go to, be it YouTube, Vimeo, etc they all have different embedded video widgets, with different controls, different ways of reacting, etc. Why not a …
Continue reading “Things to Fix on the Web Part 3 – Native Video”
Half the random videos that see posted are on Youtube (which is fine) and the other half seem to be from either Hulu, The Daily Show or Comedy Central. If you go to the former, you get a page which is then eclipsed by a big ass popup saying basically “you’re not in the US, …
Continue reading “Things to Fix on the Web Part 2 – Location”
Thought I’d start a quick little series of posts about things that bug me about the web today, and things that I’d love to see fixed and resolved in the next 5-10 years. Chances are these things will actually get worse and not better, but I figure I’d better start my wish list now. First …
Continue reading “Things to Fix on the Web Part 1 – Downloads”
Dear Pizza place… When you send people here to bring me a round pie of meaty goodness, please ask them not to sell me on their MLM pyramid schemes instead of taking their money, ample tip, and leaving me with a pizza to go with my beer and TV watching. The conversation at the door …
I admit that sometimes I go off on rants here, and they are mostly good natured, in jest, in kinda-jest, or not in jest at all, but completely irrelevant to anyone at all. Today though a couple of things irked me to the point that I’m going beyond ranting on a website, but will also …
First of all, I love Linux. I discovered it in 1994(ish) right around the time that kernel 1.0 was just about to come out. The fact it was a home brew system, that it was a rebellious band of freedom fighters coming together as a community to create something great, and that anyone could contribute …
In this week’s heat wave I am really wondering what all the hype about this “summer” thing is? I can’t sleep at night because it’s boiling hot, when I do wake up my allergies almost immediately start bugging me, and heaven help me if I go outside at all…. if I take my crappy and …